Exchange 2016 global address not updating

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However, on a regular Outlook client, a change might not appear for up to 24 hours.

This difference is because the default configuration for an Outlook client is to use something called Cached Exchange Mode.

After the usual OAB update period had passed they were no longer appearing under the old or new name, though they appeared in the GAL itself when searched via OWA or an online Outlook client.

Re-running this command confirmed there was now an account set to generate the OAB: Test-Outlook Web Services -Identity *********@********** -Mailbox Credential (Get-Credential) |fl Source : ****************** Service Endpoint : ****************** Scenario : Offline Address Book Scenario Description : Offline Address Book Result : Success Latency : 46 Error : Verbose : [2017-07-20 Z] Offline Address Book connecting to 'https://******************/OAB/28a57cb5-b2c8-442a-81f3-a48a05f9ab7b/oab.xml'. Cpu Time=; Ti: Begin Generating Address List Files. Log Name: Application Source: MSExchange SA Date: 12/09/2013 PM Event ID: 9327 Task Category: (13) Level: Warning Keywords: Classic User: N/A Computer: SERVER1.Description: OALGen skipped some entries in the offline address list ‘Global Address List'.To see which entries are affected, event logging for the OAL Generator must be set to at least medium. NET [2017-07-19 Z] Offline Address Book response: System. Web Exception: The remote server returned an error: (500) Internal Server Error. Dn: CN=Default Offline Address Book, CN=Offline Address Lists, CN=Address Lists Container, CN=****************, CN=Microsoft Exchange, CN=Services, CN=Configuration, DC=****, DC=****, DC=**** Object Guid: 28a57cb5-b2c8-442a-81f3-a48a05f9ab7b Log Name: Application Source: MSExchange Mailbox Assistants Provider Date: 7/20/2017 AM Event ID: 17002 Task Category: OAB Generator Assistant Level: Information Keywords: Classic User: N/A Computer: **************** Description: Generation of OAB "\Default Offline Address Book" completed. Records Modified Churn=0; I32: Un Compressed File Size=1882118; I32: Compressed File Size=401288; I32: Diff File Size=0; I32: Manifest Size=20831; S: Product Version=.032; S: Generation Type=None; Ti: Prepare Files For OABGeneration. Store Rpc Latency=.0470000; I32: Prepare Files For OABGeneration. Store Rpc Count=17; Ti: Prepare Files For OABGeneration. Cpu Time=.0156250; Ti: Prepare Files For OABGeneration. Elapsed Time=.0770176; Ti: Prepare Files For OABGeneration. Elapsed Time=.1764103; I32: Generate Or Link Template Files. [2017-07-19 Z] Test account: ****************** Password: ****** [2017-07-19 Z] Offline Address Book request: User-Agent: *****************/Test-Outlook Web Services/*************@************** Authorization: Negotiate Tl RMTVNTUAADAAAAGAAYAIIAAABGAUYBmg AAAAYABg BYAAAADg AOAF4AAAAWABYAb AAAABAAEADg AQAAFYKI4g YDg CUAAAAP3f8Z3f Qkh4pz O7LVe6Qv C3YAa QB1AHMAYw Bo AGUAdw Bl AGUA Qg BSAE8AQw BLAFQATw BOAC0AMAAz AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAKsr DUJa DUpq K9x Ob AOI1io BAQAAAAAAAPMwh9z QANMB1Sv Twg Vys6AAAAAAAg AEAEk AVAABABYAQg BSAE8AQw BLAFQATw BOAC0AMAAy AAQAG g Bp AHQALg Bp AG4Ad AAu AHYAa QB1AC4AYw Bh AAMAMg BCAFIATw BDAEs AVABPAE4ALQAw ADIALg Bp AHQALg Bp AG4Ad AAu AHYAa QB1AC4AYw Bh AAUAFABp AG4Ad AAu AHYAa QB1AC4AYw Bh AAc ACADz MIfc0ADTAQYABAACAAAACA Aw ADAAAAAAAAAAAAAAAAAw AADf0ztc G9TG0w Vpn0jqve Wu Xei Vn6qx BJS27FUAY8L1Cgo AEABFJZGwf458Cgav Bru15ji ICQAg AEg AVABUAFAALw Bt AGEAa QBs AC4Adg Bp AHUALg Bj AGEAAAAAAAAAAAAAAAAAv Ni KNCs MF9V vw7YDR3GOTQ== Host: ******************* [2017-07-19 Z] Offline Address Book request: [2017-07-19 Z] Offline Address Book response: request-id: 9322f001-038d-447b-9825-127d6a53e2b4 X-Cas Error Code: Organization Mailbox Not Found Persistent-Auth: true X-FEServer: ****************** Content-Length: 0 Cache-Control: private Date: Wed, GMT Server: Microsoft-IIS/8.5 X-Asp Net-Version: 4.0.30319 X-Powered-By: ASP. NET Monitoring Event Id : 5004 Log Name: Application Source: MSExchange Mailbox Assistants Provider Date: 7/20/2017 AM Event ID: 17001 Task Category: OAB Generator Assistant Level: Information Keywords: Classic User: N/A Computer: **************** Description: Generation of OAB "\Default Offline Address Book" started. Bytes Read=1495956; I32: Generate Or Link Template Files.

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